Most of the content on this intranet is made up of ex county council information due to the county intranet being turned off. Please read the blog to find out more about how we have developed this new intranet and where you can go to find information that relates to you.
Digital and ICT Service
If you are starting a new project or trying to improve processes the ICT and the Digital Team can help. Find out how to engage with us, how to make an ICT request, how to request updates to website content.
Make an ICT request
Use the ICT portal to:
- report a fault
- report missing, damaged or lost equipment
- request access
- report change of access
- order software
- order ICT equipment
When signing in to the ICT Portal please choose your former council, and then sign in with your sovereign email address, unless you are employed directly with Cumberland and only have a @cumberland.gov.uk email address.
Email: technology.support@cumberland.gov.uk
Telephone: 0330 056 5690, then proceed with the following;
Press 1 if you are a Councillor.
Press 2 if you are a Chief Officer, Director, Assistant Director, or PA.
Press 3 if you are from the former Carlisle City or Allerdale Borough Councils.
Press 4 if you are from the former Copeland Borough Council.
Press 5 if you are from the former Cumbria County Council