Staff intranet

Customer information, guidance and advice
Benefits

Key contact numbers and links to help staff direct residents to the right council service.

Benefits

Customers can apply online for benefits, discounts or reductions.

Benefits and financial help

Residents may be able to get a reduction on their Council Tax bill.

Council Tax Reduction

They can request a paper form, if they are unable to apply online, by calling the golden number.

Housing Benefit

Some customers may be eligible to claim Housing Benefit (rent paid by the council).

Make a claim for Housing Benefit

Customers who are not eligible for Housing Benefit, should apply for Universal Credit.

Universal Credit

Enquiries or additional support should be directed to the golden number.

Telephone: 0300 373 3730