Staff intranet

Customer information, guidance and advice
Report issues and general services

Key contact numbers and links to help staff direct residents to the right council service.

Report issues and general services

Use the following Cumberland Council website links to help report issues and access common services.

Street cleaning

Use the online service to report street cleaning issues such as fly tipping, dog fouling, discarded needles and syringes or abandoned vehicles.

Street cleaning

Bins and recycling

Customer can use the online bin collection calendar to view their bin collection days or print a copy of their calendar.

Your bin collection days

Bus passes

Apply or renew a disabled or older person's bus pass. Customers can also print a bus pass application form.

Bus passes

Highways

Report highways issues online such as potholes, obstructions or trees and hedges.

Report a problem with a street or road

For urgent highways issues, call the Highways hotline.

Telephone: 0300 373 3736