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Externally provided workforce

How managers should compliantly engage with agency workers, interims, self-employed consultants or contractors (the ‘Externally Provided Workforce’, EPW).

Process for engagement

To see the process in full, download the process map for engagement.

Business case approval

The first stage of any engagement is the approval of the business case by the relevant DMT and the Director.  

There are five reasons why an EPW may be engaged. You will be asked to detail the reason on the business case.

1. Difficult to recruit

Roles which are essential to the delivery of council services, where repeated attempts to recruit internally and externally have been unsuccessful

2. Short term covering internal skills or capacity challenges 

Roles where specifics skills are required for a short period of time, which are not available internally.

3. Must remain independent to the council

Roles which are hosted on behalf of another organisation or by their nature must be independent of the council.

4. To be reviewed as part of Service Review

Roles which are filled temporarily by externally provided workers and will be reviewed as part of a planned service review

5. Invest-to-Save/Earn

Roles engaged on projects with the specific aim of delivering cost savings (or income generation) which exceeds the cost of the externally provided workers.

After the business case has been approved

Download our business case template