Staff intranet

Support in the event of a death in service

What happens and what support is available when a colleague dies while employed by the council.

Death in service policy

The death of a colleague is a difficult experience. We aim to handle these situations in a practical, respectful and sensitive way, while making sure you know what to expect and where to get support.

What happens when a colleague dies

The guidance available explains the support we offer, how we communicate a death and the practical arrangements that may follow. It should help you understand what normally happens and where to go for help during a difficult time.

Detailed procedures, templates and role-specific responsibilities are in the Death in service policy:

Download the Death in service policy (SharePoint)

When a death is work related

Deaths that happen as a result of a work-related accident or disease are handled differently, as additional legal duties apply. These are covered in the Corporate Safety Procedures manual.

If a death occurs in the workplace, you must contact Corporate Health and Safety as soon as possible for immediate advice:

Email: [email protected]
Telephone: 01539 713 111

External support and advice

You may find the following websites helpful: