Manager information | Cumberland Intranet

Manager induction and training

Building confidence in digital skills, employee induction pack and identifying your development needs.

Manager peer support sessions

Find sessions on supporting yourself and your team through local government reorganisation (LGR).

The Cumberland employee appraisal process

The employee appraisal process is a structured annual and two-way conversation between managers and staff to review past performance against goals, identify development needs, and set future objectives.

Supporting your team's health and wellbeing

How line managers can provide supportive conversations, active listening to their team members, as well as setting up a wellness action plan.

Decision making and corporate governance

We ensures decisions are made transparently and by authorised officers under clear governance structures, with proper documentation, accountability, and ongoing support to maintain high standards and effective management.

Applying ethical governance

Find the various ethical governance procedures and practices across the council.

Use the phone translation service

How to access the phone translation service through Dals (formerly known as DA Languages).

Dealing with complaints

What the corporate complaints policy covers, how it is used, how complaints are logged and managed, and advice on dealing with complaints.

Unreasonable customer conduct policy

For staff

HR modules: advice and support through employment

The teams within HR and advice on certain aspects of the HR role that can help provide support for all employees.

Historic sovereign email addresses and shared mailboxes

For staff