When people visit a website, they usually only see the finished product. What they don't see is the work that happens behind the scenes to make it accessible, responsive, on-brand and ready for launch.
In this Digital Show and Tell, I walked the team through how we delivered Cumberland Council's new Tour de France subsite in an extremely short timeframe. We were asked on a Friday to create a minimum viable product (MVP) by the following Thursday, giving us less than a week to design, build and launch something that residents, visitors and event organisers could use.
As co-chair of the Netcall Liberty platform for Local Government User Group, I'm thrilled to share a review of our first in-person Netcall User Group event held right here in Cumberland Council's Carlisle Civic Centre, on Wednesday 26th February.
Local authorities must manage numerous notifications and documents efficiently and accurately. One of the significant challenges we faced was handling building control competent person scheme notifications submitted as XML attachments via email. To streamline this process, we utilised Blue Prism, our in-house Robotic Process Automation (RPA) tool. Our solution parses these XML attachments and splits them into separate XML files for the three sovereign councils within our organisation, ensuring each notification is accurately distributed.
