Why you should use the DDaT pipeline process
We want you to use the DDaT process because it helps us solve the right problems, not just implement new technology.
The process helps:
- avoid duplicate systems and solutions
- make best use of existing council technology investments
- ensure security, governance and compliance are considered early
- identify opportunities for automation and efficiency
- improve customer and staff experiences
- make sure limited delivery resources are focused on the highest value work
- create clear visibility of demand across the organisation
- provide an auditable and transparent decision-making process
Most importantly, it encourages services to start with the question "What problem are we trying to solve?" rather than "What system do we need to buy?"