Conditional offer

Recruiting Managers should:

1. verbally offer the preferred candidate(s) the position and outline it is subject to pre-employment clearances. Whilst making the offer, the manager must determine the type of Right to Work in the UK documentation the candidate holds and advise the Recruitment Administration Team via your recruitment ticket. The Recruitment Administration team will then advise the manager if there are any additional steps to undertake this check. 
   An official start date must not be arranged until the Recruitment Administration Team have notified you that all pre-employment checks are complete.
2. if the applicant verbally accepts, the recruiting manager must complete the appropriate appointment form (for external candidates and additional positions) or transfer form (for internal candidates).
   Cumberland Council - Appointment Form (DOC 50KB)
   Cumberland Council - Transfer Form (DOC 54KB)
3. go into the ‘Applicant’ tab in the ticket on Service Now and select the successful applicant(s), then click ‘Actions’ and ‘Make Offer (Appoint)’ in the right-hand corner of the blue banner. You do not need to mark other candidates as unsuccessful.
4. submit the interview information, including the Appointment / Transfer Form and copies of essential qualification documentation taken from the candidate at interview to the existing ticket.  If the interview was a virtual interview, you will need to arrange to meet with the successful candidate to see a physical copy of their essential qualification. You will need to make a physical photocopy of the documentation and then scan and upload this to your ticket.
5. please do not obtain or retain copies of DBS certificates. Any copies sent from candidates to recruiting managers should be immediately deleted and should be recorded as a data breach.
6. call the unsuccessful candidates to let them know the outcome.  Candidates may ask for feedback on their interview performance at this time and panel members should provide this and thank the candidate for their interest.
7. if no applicants have been successful, please update the main recruitment ticket to inform the recruitment team. Please indicate if you would like a Resourcing Partner to contact you to discuss your next steps or alternative options.

What happens next

1. the Recruitment Administration Team will send a formal offer letter to any successful candidates, along with details and associated documents needed to progress the relevant pre-employment checks. The Recruitment Administration Team will issue the requests for references.
2. the ticket will be updated as pre-employment checks are completed and Recruiting Managers can access all information and attachments via the portal (applicant tab).
3. the manager should keep in contact with the successful candidate throughout this pre-employment period to help answer any questions, troubleshoot any issues and ensure candidate paperwork has been completed.